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Terms and Conditions
By using Texylon (“we”, “our” or “us”), you agree to these Terms and Conditions. Please read them carefully.
TEXYLON PLATFORM TERMS OF USE
Effective Date: 01.09.2026
Welcome to Texylon.
These Terms of Use (“Terms”) constitute a legally binding agreement between Texylon Teknoloji Anonim Şirketi (“Texylon”, “we”, “us”, “our”) and any natural person, company, organization, or other legal entity (“User”, “Member”, “you”) accessing or using the Texylon platform, website, mobile applications, APIs, and associated services (collectively, the “Platform”).
Texylon operates a global business-to-business (B2B) digital platform exclusively dedicated to the textile and apparel industry. The Platform enables buyers, manufacturers, suppliers, sourcing companies, brands, agents, distributors, and other industry participants to connect, communicate, publish company information, generate Requests for Quotation (RFQs), discover products and suppliers, exchange commercial information, and manage procurement processes.
Texylon acts solely as a technology platform facilitating commercial interactions between independent parties. Unless expressly stated otherwise, Texylon is not a seller, buyer, importer, exporter, manufacturer, distributor, agent, logistics provider, customs broker, financial institution, or representative of any Member.
Except in instances where Texylon expressly provides additional services under a separate written agreement, all commercial negotiations, quotations, purchase orders, manufacturing contracts, deliveries, inspections, quality control, payments, taxes, customs clearance, warranties, and disputes arising from transactions shall remain the exclusive responsibility of the respective Members.
By accessing any part of the Platform, registering, or using the Platform, you declare that you have read, understood, and agree to be legally bound by these Terms, our Privacy Policy, Cookie Policy, Acceptable Use Policy, and other policies published on the Platform. If you do not agree to these Terms, you must immediately cease using the Platform.
Texylon reserves the right to modify, update, suspend, or renew these Terms from time to time. Material changes shall become effective upon publication on the Platform or on the effective date specified in the updated text. Your continued use of the Platform after such date shall constitute your acceptance of the updated Terms.
These Terms have been prepared in English for international use. In the event of translation into another language, the English text shall prevail in case of any inconsistency, unless mandatory applicable law requires otherwise.
SECTION 2 – DEFINITIONS
In these Terms of Use, the following terms shall have the meanings specified below.
2.1 Account
The registered user account created for the purpose of accessing and utilizing the Platform.
2.2 Buyer
A registered Member utilizing the Platform to identify suppliers, request quotations, source textile products or services, negotiate commercial terms, or purchase products.
2.3 Supplier
A registered Member offering textile products, manufacturing services, sourcing services, machinery, accessories, raw materials, or related services through the Platform.
2.4 Manufacturer
A Supplier who is the owner, operator, or authorized legal representative of one or more production facilities manufacturing textile-related products.
2.5 Brand
A company or organization that designs, markets, distributes, or sells textile or apparel products under its own trademark.
2.6 Member
Any natural or legal person who has successfully registered an Account on the Platform.
2.7 Visitor
Any person accessing the Platform without registering or logging into an Account.
2.8 Company Account
An Account registered on behalf of a legal entity.
2.9 Authorized User
An employee, officer, consultant, representative, or contractor authorized by a Company Account to access the Platform.
2.10 Platform
The Texylon website, applications, APIs, databases, software, artificial intelligence services, digital tools, and all associated services provided by Texylon.
2.11 Marketplace
The digital B2B environment operated by Texylon where Members can discover, communicate, and conduct commercial activities with other Members.
2.12 RFQ (Request for Quotation)
A request generated by a Buyer to obtain price quotations, product proposals, manufacturing offers, or sourcing solutions from Suppliers.
2.13 Product Listing
Any product, service, machinery, stock lot, textile material, sample, or commercial offer published by a Member.
2.14 User Content
All information, documents, certificates, product descriptions, photographs, logos, trademarks, videos, technical specifications, messages, proposals, RFQs, ratings, reviews, files, and other materials uploaded or shared by Members.
2.15 Verified Supplier
A Supplier that has successfully completed Texylon’s verification procedures. Verification does not constitute a guarantee of commercial credibility, product quality, regulatory compliance, or financial stability.
2.16 Verified Buyer
A Buyer whose commercial identity has been verified within the scope of Texylon’s verification procedures.
2.17 Verification
Any process conducted by Texylon to review company identity, registration details, certificates, contact information, commercial activity, or other data provided by a Member.
2.18 Subscription
A free or paid membership plan granting access to specific features of the Platform.
2.19 Subscription Fee
The amount payable for a paid Subscription plan.
2.20 Transaction
Any commercial negotiation, quotation, purchase order, manufacturing agreement, shipment, payment, or other business activity conducted between Members.
2.21 AI Services
Tools utilizing artificial intelligence, including but not limited to supplier recommendations, product search, smart filtering, RFQ assistance, translation, content generation, automatic classification, analytics, and other AI-powered Platform features that may be offered in the future.
2.22 Trust Score
A score, rating, badge, or reputation indicator generated by Texylon utilizing available commercial data, verification status, Member activity, Platform behavior, and other relevant factors. The Trust Score is for informational purposes only and does not constitute an endorsement or warranty.
2.23 Intellectual Property
All copyrights, trademarks, patents, trade secrets, databases, software, algorithms, domain names, trade dress, designs, documentation, and other intellectual property rights belonging to Texylon or third parties.
2.24 Confidential Information
Non-public commercial, financial, technical, operational, manufacturing, pricing, sourcing, customer, supplier, or strategic information shared through the Platform.
2.25 Applicable Law
All laws, regulations, directives, administrative orders, or legally binding rules applicable to the Platform, Texylon, or its Members.
2.26 Sanctions Regulations
International economic sanctions, export control regulations, embargoes, trade restrictions, and regulations issued by authorized public authorities.
2.27 Force Majeure
Any event beyond the reasonable control of a party that prevents the performance of obligations, including natural disasters, war, terrorism, cyberattacks, labor disputes, pandemics, actions of public authorities, infrastructure/utility outages, or internet disruptions.
2.28 Terms
These Terms of Use, together with all policies, guidelines, and documents incorporated herein by reference.
2.29 Effective Date
The date upon which these Terms legally come into force.
2.30 Texylon
Texylon Teknoloji Anonim Şirketi, together with its affiliates, subsidiaries, successors, assignees, and authorized service providers, as applicable.
SECTION 3 – ELIGIBILITY AND BUSINESS REGISTRATION
3.1 B2B Platform
Texylon is a business-to-business (B2B) platform specifically designed for commercial use within the global textile and apparel industry. The Platform is not intended for personal, household, or consumer purchasing purposes.
3.2 Eligibility
To register on and utilize the Platform, the User must: be at least eighteen (18) years of age; possess the legal capacity to enter into binding contracts; utilize the Platform for legitimate business purposes; comply with all applicable laws and regulations; and provide complete, accurate, and current registration information.
3.3 Business Registration
Companies registering on behalf of a legal entity represent and warrant that they are duly incorporated and legally existing under the laws of their jurisdiction, possess all licenses and permits necessary for their operations, that the individual creating the Account is authorized to bind the company, and that all company information provided is accurate and current. Texylon reserves the right to request supporting documentation at any time.
3.4 Authorized Representatives
Users registering on behalf of a company confirm that they are authorized to act on behalf of said company. If Texylon reasonably believes that a User lacks the requisite authority, it may suspend or terminate the relevant Account until satisfactory proof is provided.
3.5 Verification
Texylon may implement verification procedures prior to or following registration. These may encompass corporate registration documents, tax registration certificates, operating licenses, authorized representative details, corporate websites, public commercial registries, certifications, telephone/e-mail verification, identity verification of company representatives, and any other information reasonably deemed necessary by Texylon. Texylon is under no obligation to approve any verification request.
3.6 Accuracy of Information
Members shall ensure that all information provided to Texylon remains complete, accurate, and up-to-date. Modifications to company name, registered address, contact information, ownership, authorized representatives, product categories, manufacturing capacities, certifications, and other material business details must be updated promptly. Failure to maintain current information may lead to Account suspension or termination.
3.7 Prohibited Registrations
It is prohibited to create false or misleading company profiles, impersonate other individuals or entities, establish multiple Accounts to circumvent Platform limitations, utilize false identities, present forged documents or certificates, provide misleading business information, use temporary or fraudulent contact details, or register on behalf of another company without authorization. Texylon reserves the right to reject, suspend, or permanently remove Accounts engaged in such activities.
3.8 Restricted Jurisdictions
Texylon may restrict or prohibit access to the Platform where required by applicable law, sanctions regulations, export controls, public restrictions, or internal compliance policies. Accounts that become subject to sanctions or legal restrictions may be suspended or terminated.
3.9 Right to Reject Registration
Texylon reserves the right, in its sole discretion and without obligation to provide justification, to reject any registration or verification application. Submission of an application does not confer a right to acquire or maintain an Account.
3.10 No Verification Guarantee
Verification conducted by Texylon does not constitute an endorsement, a guarantee of financial stability, a warranty of product quality, a guarantee of manufacturing capacity, a warranty of legal compliance, or a guarantee of future commercial performance. Members are obligated to perform their own commercial, legal, financial, technical, and operational due diligence before engaging in business relationships through the Platform.
3.11 Continuous Compliance
Members agree to cooperate with Texylon’s reasonable compliance, verification, fraud prevention, or security reviews throughout their use of the Platform. Non-cooperation may result in temporary suspension, restriction of services, or permanent termination of the Account.
SECTION 4 – MEMBERSHIP, ACCOUNTS, AND ACCOUNT SECURITY
4.1 Account Registration
Access to certain features of the Platform requires Account registration. Each Member must provide complete, accurate, and current information during registration and maintain its accuracy. Texylon reserves the right to verify the information provided.
4.2 Account Types
Texylon may offer distinct Account types, including Buyer, Supplier, Manufacturer, Brand, Sourcing Company, Agent, Distributor, Corporate, and Verified Accounts. The availability of specific Account types may vary based on the services offered by Texylon.
4.3 Company Accounts
A Company Account belongs to the registered legal entity rather than an individual employee. The legal entity is fully responsible for all activities conducted under the Account, including transactions executed by its employees, representatives, contractors, or Authorized Users.
4.4 Authorized Users
Company Accounts may grant Platform access to one or more employees or representatives. The company is responsible for assigning appropriate access rights, removing access when personnel depart, monitoring internal Platform usage, and ensuring compliance with these Terms. Texylon shall not be liable for internal disputes regarding Account ownership or access rights.
4.5 Account Security
Members are exclusively responsible for maintaining the confidentiality of usernames, passwords, verification codes, API credentials, recovery information, and other security data. Credentials must not be shared with unauthorized parties.
4.6 Unauthorized Access
Members shall immediately notify Texylon upon becoming aware of any unauthorized access, suspected security breach, compromised credentials, account misuse, or unauthorized transactions. Texylon may temporarily suspend access to protect Platform security.
4.7 Account Transfer
Accounts may not be sold, transferred, licensed, assigned, rented, or shared with unrelated third parties without the prior written consent of Texylon.
4.8 Multiple Accounts
Multiple Accounts may be permitted for legitimate business purposes. However, Members shall not establish multiple Accounts to circumvent Platform limitations or fees, manipulate search rankings/reviews, bypass suspensions, or engage in fraudulent activity.
4.9 Security Measures
Texylon may implement security measures such as e-mail verification, multi-factor authentication, identity/device verification, login monitoring, fraud and suspicious activity detection, IP address analysis, and risk-based verification. Members agree to cooperate with these measures.
4.10 Account Suspension
Texylon may suspend, restrict, or temporarily disable an Account if it reasonably believes there has been a breach of these Terms, fraudulent activity, a security risk, incomplete verification, failure to provide requested information, where required by legal/regulatory obligations, or if continued access could cause harm to the Platform or other Members. The suspension may remain in effect until the underlying issue is resolved.
4.11 Account Termination
Texylon may permanently terminate an Account in the event of submission of false information/documents, repeated violations of the Terms, illegal activity, sanctions or legal restrictions, or a material breach of contract. Termination shall not extinguish outstanding obligations incurred prior to termination.
4.12 Data Retention Post-Closure
Following Account closure, Texylon may retain relevant data for a reasonable period to comply with legal obligations, resolve disputes, prevent fraud, enforce these Terms, and fulfill legal, regulatory, accounting, or tax requirements. Retention periods are governed by the Privacy Policy and applicable legislation.
4.13 No Ownership Rights in Usernames
The registration of an Account or username does not confer any ownership or intellectual property rights in the username. Texylon reserves the right to reclaim, modify, or reallocate usernames that infringe third-party rights, impersonate other businesses, infringe trademarks, cause confusion, or remain inactive for extended periods, to the extent permitted by applicable law.
4.14 Platform Integrity
Members must utilize the Platform responsibly and refrain from disrupting its operation, security, accessibility, or integrity. Any unauthorized attempt to access systems, databases, APIs, or other Members’ data is strictly prohibited and may result in immediate Account termination and legal action.
SECTION 5 – PLATFORM SERVICES AND MARKETPLACE RULES
5.1 Nature of the Platform
Texylon is a global B2B digital marketplace and software platform developed for the textile and apparel sector. It enables Members to discover business partners, publish company profiles, showcase products and services, create and respond to RFQs, communicate, manage sourcing activities, and access digital business tools. Texylon does not manufacture, purchase, sell, hold title to, store, import/export, distribute, or deliver the products offered by Members.
5.2 Independent Parties
All commercial transactions conducted through the Platform are established solely between the respective Members. Texylon is not a party to any purchase, manufacturing, quotation, procurement, logistics, payment, or other agreement between Members; unless expressly agreed in writing, it does not act as an agent, broker, distributor, importer, exporter, insurer, freight forwarder, customs representative, or financial institution.
5.3 Platform Services
Depending on the applicable Subscription, Texylon may provide company profile creation, a supplier/buyer directory, product and textile machinery listings, a textile waste and stock lot marketplace, RFQ management, supplier/buyer discovery, AI-powered recommendations and product search, smart filtering, internal messaging, commercial matchmaking, verification services, trust indicators, analytics/reporting, document management, and other digital services that may be introduced in the future. Texylon reserves the right to modify, suspend, enhance, or introduce new features at any time.
5.4 No Transaction Guarantee
Texylon does not guarantee that any RFQ will receive a response, that a proposal will result in an order, that a Supplier will accept an order, that a Buyer will complete a purchase, or that negotiations will culminate in a commercial agreement. Commercial success depends on the decisions of the participating Members.
5.5 Member Responsibility
Each Member is exclusively responsible for verifying business partners, evaluating proposals, negotiating commercial terms, conducting due diligence, confirming certifications, inspecting products, ensuring regulatory compliance, arranging logistics, procuring insurance where necessary, and complying with import/export regulations. Members assume all commercial risks arising from their business relationships.
5.6 RFQ Services
Texylon enables Buyers to generate RFQs. Buyers are responsible for ensuring the accuracy and legality of the RFQ information; Suppliers are responsible for the accuracy of pricing, lead times, technical specifications, and commercial terms provided in their responses. Unless expressly stated, Texylon does not verify or endorse the content of RFQs or proposals.
5.7 Product Listings
Suppliers may publish products, services, manufacturing capacities, stock lots, machinery, certifications, sustainability data, and other commercial details. Members are responsible for ensuring this information is accurate, complete, current, lawful, and not misleading. Texylon may remove or restrict listings that constitute a violation.
5.8 AI-Powered Services
Texylon may utilize artificial intelligence for search results, supplier recommendations, translations, classification, analytics, automated suggestions, and other digital services. AI outputs are provided for informational purposes only. Members must independently evaluate all recommendations before making commercial decisions. Texylon does not warrant the accuracy, completeness, reliability, or suitability of AI results.
5.9 Verification Services
Texylon may offer verification programs for companies, manufacturers, suppliers, buyers, products, certificates, or other commercial information. Verification indicates only that specified information has been reviewed in accordance with Texylon procedures; it does not constitute commercial advice, a quality certification, a financial guarantee, a legal opinion, or an endorsement of future performance.
5.10 Ratings and Reviews
Members may be permitted to publish ratings, reviews, comments, or feedback regarding their commercial experiences. Feedback must be based on genuine commercial interactions, and must be honest, accurate, and lawful. Texylon may remove content that is false, abusive, misleading, defamatory, fraudulent, or non-compliant with the Terms.
5.11 Availability of Services
Texylon does not guarantee that the Platform will operate uninterrupted or error-free. Temporary unavailability may occur due to maintenance, updates, technical failures, cybersecurity incidents, force majeure, or third-party service disruptions. Unless specified in a separate written agreement, no specific uptime guarantee is provided.
5.12 Future Services
Texylon may introduce additional services in the future, including payment solutions, escrow services, logistics/customs integrations, financing, insurance, sustainability reporting, supply chain tools, API services, AI assistants, and mobile applications. These may be subject to separate terms and conditions.
SECTION 6 – USER OBLIGATIONS AND ACCEPTABLE USE
6.1 General Obligation
Members shall utilize the Platform in a lawful, ethical, professional, and commercially reasonable manner at all times. Members are responsible for all activities conducted through their Accounts and for ensuring that their employees, representatives, contractors, and Authorized Users comply with these Terms.
6.2 Regulatory Compliance
Members shall comply with all applicable laws, sanctions and export control regulations, customs, anti-corruption, competition, consumer protection (where applicable), data protection, and international trade rules. Each Member is responsible for determining the legality of its activities within its own jurisdiction. Texylon does not provide legal, tax, customs, regulatory, accounting, or compliance advice.
6.3 Accurate Information
Information published on the Platform must be accurate, complete, truthful, and current. Outdated, inaccurate, misleading, or incomplete information must be corrected promptly. Texylon may remove or suspend content that appears inaccurate or misleading.
6.4 Prohibited Activities
Members shall not, directly or indirectly: provide false, misleading, or fraudulent information; impersonate other parties; upload forged or altered documents; create false company profiles; manipulate verification processes; artificially influence search rankings, reviews, Trust Scores, or reputation systems; open multiple Accounts to circumvent rules; interfere with Platform security; access systems or databases without authorization; reverse engineer Texylon software or AI models; conduct data scraping, crawling, or bulk data extraction without written authorization; utilize bots or automation unless expressly permitted; distribute malicious software; engage in phishing or identity theft; send spam or unsolicited bulk commercial communications; infringe intellectual property rights; publish defamatory, discriminatory, abusive, or unlawful content; promote illegal products or services; or utilize the Platform for money laundering, terrorist financing, sanctions evasion, or any other unlawful activity.
6.5 Textile Industry Compliance
Members represent and warrant that all textile products, materials, machinery, accessories, chemicals, samples, waste, and related services offered on the Platform comply with all legal and regulatory requirements in the countries where they are manufactured, marketed, exported, imported, or sold. Texylon does not independently verify product compliance with regulations.
6.6 Certificates and Commercial Claims
Members are solely responsible for the authenticity and validity of certificates, test reports, sustainability claims, factory audit reports, production capacity declarations, quality certifications, environmental claims, social compliance assertions, and technical specifications. Texylon may remove information that cannot be reasonably verified or appears misleading.
6.7 Use of AI Services
AI services shall not be utilized to generate misleading commercial information, deceive other Members, infringe third-party rights, automate spam or bulk requests, generate fake RFQs, or manipulate Platform recommendations. Members acknowledge that AI outputs may contain errors and must independently verify them before reliance.
6.8 Fair Marketplace Conduct
Members agree to conduct business in an honest and professional manner. Fraudulent sourcing, fake purchasing requests or offers, bid manipulation, artificial negotiation practices, commercial harassment, abuse of competitors, or unfair trade practices are strictly prohibited.
6.9 Platform Integrity
Activities that disrupt the normal functioning of the Platform, including denial-of-service attacks, unauthorized vulnerability scanning or penetration testing, API abuse, excessive automated requests, bypassing technical limitations, and unauthorized access to confidential information, are strictly prohibited.
6.10 Reporting Violations
Members are encouraged to report suspected violations. Texylon may investigate reports but is under no obligation to investigate every complaint or disclose the outcomes thereof.
6.11 Enforcement
Texylon may, in its sole discretion and without prior notice, remove content, suspend listings, restrict functionalities, suspend or terminate Accounts, remove verification status or badges, limit visibility, report unlawful activities to competent authorities, and retain evidence for legal proceedings. A failure to enforce any provision in one instance does not constitute a waiver of future enforcement.
6.12 Cooperation
Members shall cooperate with Texylon’s investigations concerning fraud, cybersecurity incidents, intellectual property claims, regulatory inquiries, sanctions compliance, court orders, or other legal obligations. Failure to cooperate may result in the immediate suspension or permanent termination of the Account.
SECTION 7 – INTELLECTUAL PROPERTY, USER CONTENT, AND LICENSING
7.1 Ownership of the Platform
The Platform’s software, source/object code, databases, user interface, visual design, trademarks, logos, graphics, icons, workflows, search systems, algorithms, AI technologies, documentation, APIs, data structures, compilations, and other components are owned by or licensed to Texylon and are protected by intellectual property laws. Except for the limited rights expressly granted, no ownership rights are transferred to Members.
7.2 Limited License
Subject to compliance with these Terms, Texylon grants each Member a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and utilize the Platform solely for legitimate internal business purposes.
7.3 Ownership of User Content
Members retain all intellectual property rights in the company information, logos/trademarks, product photographs and specifications, technical documents, certificates, catalogs, videos, RFQs, proposals, sustainability/quality credentials, marketing materials, and other content they upload. Texylon claims no ownership over such User Content.
7.4 License Granted to Texylon
By uploading content to the Platform, the Member grants Texylon a worldwide, non-exclusive, royalty-free, sublicensable, transferable (solely to affiliates and service providers), and revocable license to host, store, reproduce, display, publish, index, organize, categorize, translate, format, compress, distribute within the Platform, generate technical copies, create previews/thumbnails, and enhance search functionality and Platform performance, solely for the purpose of operating, maintaining, securing, promoting, developing, and providing the Platform Services. This license shall terminate within a reasonable period following the lawful removal of the content, subject to legal retention, backup, dispute resolution, fraud prevention, or enforcement of Terms requirements.
7.5 AI Processing
Texylon may process User Content using artificial intelligence technologies for smart search, product categorization, translation, recommendation systems, duplicate detection, fraud detection, content moderation, quality improvement, analytics, and other Platform functionalities. Processing is conducted in accordance with the Privacy Policy. Unless expressly agreed in writing, Texylon does not utilize confidential commercial information uploaded by Members to train public or third-party AI models.
7.6 Public Information
Information designated as public by the Member may appear in search results, company profiles, supplier directories, product catalogs, recommendation systems, promotional materials, newsletters, search engines, and other public areas of the Platform. The Member assumes sole responsibility for determining which information is disclosed publicly.
7.7 Prohibited Content
Members shall not upload content that infringes intellectual property rights, contains unauthorized confidential information, is unlawful, contains malicious software, promotes illegal activities, contains false/misleading commercial data, violates privacy rights, or is defamatory, discriminatory, or abusive. Texylon may remove such content without prior notice.
7.8 Copyright Complaints
If a rights holder or authorized representative believes that content on the Platform infringes their copyright, they may submit a written notification identifying the protected work, the allegedly infringing material with sufficient location details, contact information, a statement of good faith, and an authorization statement. Texylon may remove the relevant material during the investigation.
7.9 Trademark Protection
Members shall not utilize Texylon’s name, trademarks, logos, domain names, trade dress, or branding without prior written authorization. These Terms do not grant any license to utilize Texylon trademarks unless expressly permitted.
7.10 Feedback
Any suggestions, comments, enhancement requests, feature recommendations, or other feedback voluntarily provided to Texylon may be utilized by Texylon without obligation of compensation or attribution.
7.11 Database Rights
The structure, organization, compilation, categorization, indexing, and layout of the Platform databases constitute valuable intellectual property owned by Texylon. No substantial portions of the database may be extracted, copied, reproduced, scraped, downloaded, compiled, mirrored, or systematically reused without prior written authorization.
7.12 Reservation of Rights
All rights not expressly granted herein are reserved by Texylon. No implied licenses are created.
7.13 Survival of Provisions
Provisions concerning intellectual property, confidentiality, database rights, license restrictions, indemnification, limitation of liability, and dispute resolution shall survive the expiration of these Terms or the closure of the Account.
SECTION 8 – SUBSCRIPTION, FEES, AND PAYMENT TERMS
8.1 Subscription Plans
Texylon may offer free, trial, and paid Subscription plans. The features, limitations, pricing, storage/usage limits, verification benefits, messaging allowances, AI services, and other functionalities of each plan are published on the Platform and may be updated from time to time.
8.2 Paid Services
Certain Platform features may require payment of a Subscription Fee or other charges. Access to paid features is contingent upon successful payment. Texylon reserves the right to modify, introduce, or terminate paid services.
8.3 Billing
Unless otherwise specified, Subscription Fees are billed on a recurring basis. Billing may be monthly, annual, multi-year, usage-based, transaction-based, or governed by a customized corporate agreement.
8.4 Automatic Renewal
Paid Subscriptions shall automatically renew for successive periods unless canceled prior to the expiration of the current Subscription term. By purchasing a recurring Subscription, the Member authorizes Texylon or its authorized payment processor to charge the applicable fees to the selected payment method. It is the Member’s responsibility to maintain current and valid payment details.
8.5 Pricing
Texylon may modify Subscription Fees at any time. Unless mandatory law requires otherwise, price modifications shall apply only to future billing cycles and shall become effective on the renewal date.
8.6 Taxes
Unless expressly stated otherwise, all prices are exclusive of VAT, GST, sales tax, withholding tax, or similar public levies. Applicable taxes associated with purchases, excluding taxes on Texylon’s income, are the responsibility of the Member.
8.7 Payment Processors
Payments may be processed through independent third-party payment processors. Unless expressly stated otherwise, Texylon does not store complete payment card details. Payment transactions may be subject to the terms and privacy policies of the respective processor.
8.8 Failed Payments
If payment cannot be processed due to insufficient funds, expired payment methods, bank restrictions, chargebacks, or other reasons, Texylon may re-attempt the charge, temporarily suspend paid services, downgrade the Subscription, restrict Account functionalities, or terminate the Subscription after reasonable notice, where applicable.
8.9 Refund Policy
Unless mandatory law or a separate written contract requires otherwise, all Subscription Fees and service charges are non-refundable. Partial utilization of a Subscription term does not confer a right to a pro-rata refund.
8.10 Free Trials
Texylon may offer free trial periods. Unless otherwise specified, access to trial features shall automatically expire at the end of the trial period unless the Member upgrades to a paid Subscription. Eligibility is determined at Texylon’s sole discretion.
8.11 Promotions
Texylon may offer promotional pricing, discount codes, vouchers, referral benefits, or other incentives. These may be subject to eligibility criteria, may expire without notice, may not be combined unless expressly permitted, and possess no cash value unless specified. Promotions may be withdrawn or canceled in the event of suspected fraud or abuse.
8.12 Currency
Subscription Fees may be displayed and charged in one or more currencies. Currency conversion may utilize the exchange rates of the payment processor or financial institution. Texylon is not responsible for currency fluctuations, bank fees, or international transaction charges.
8.13 Corporate Agreements
Corporate clients may enter into separate written agreements governing pricing, service levels, payment schedules, billing, implementation, onboarding, support, or other commercial terms. In the event of a conflict, the terms of the separate written agreement shall prevail over these Terms with respect to the conflicting matters.
8.14 Suspension for Non-Payment
Access to paid features may be suspended or restricted if payment obligations are not fulfilled. Suspension does not extinguish the obligation to pay outstanding amounts.
8.15 Cancellation
Members may cancel recurring Subscriptions at any time via their Account settings or through the cancellation procedures provided by Texylon. Cancellation prevents future renewals but does not affect fees already accrued or paid. Unless specified otherwise, paid features remain available until the end of the current billing cycle.
8.16 No Guarantee of Commercial Outcomes
Payment of a Subscription Fee does not guarantee business opportunities, sales, purchase orders, quotations, supplier responses, search rankings, commercial success, or return on investment. Texylon merely provides access to Platform services; commercial outcomes depend on numerous factors beyond Texylon’s control.
8.17 Modification of Services
Texylon may add, modify, renew, enhance, suspend, or remove Platform features at any time. Unless governed by a separate written commitment, there is no guarantee that any specific feature will be permanently provided.
8.18 Collection Costs
To the extent permitted by applicable law, Members shall be responsible for reasonable legal fees, collection agency fees, and applicable interest costs incurred by Texylon in collecting overdue receivables.
SECTION 9 – DISCLAIMER, LIMITATION OF LIABILITY, AND INDEMNIFICATION
9.1 Technology Platform Only
Texylon is a technology platform that facilitates commercial interactions between independent Members. Unless expressly agreed in writing, Texylon is not a buyer, seller, manufacturer, supplier, distributor, sourcing agent, logistics provider, customs broker, insurer, payment processor, financial intermediary, or representative of any Member. Commercial relationships established through the Platform are solely between the respective Members.
9.2 No Commercial Warranty
Texylon does not warrant the identity, financial status, legal authority, production facility ownership, product quality, manufacturing capacity, delivery timelines, pricing, availability, certifications, payment or delivery performance, or commercial success of any Member. Members must conduct their own appropriate commercial, financial, legal, and technical due diligence prior to executing transactions.
9.3 No Liability for Transactions
Texylon shall not be liable for any disputes arising between Members regarding quotations, purchase orders, manufacturing contracts, delivery delays, defective products, quality claims, payment defaults, customs clearance, logistics, insurance, intellectual property infringement, breach of contract, or other commercial matters.
9.4 AI Disclaimer
AI features are provided solely for informational and efficiency purposes. Outputs may contain inaccuracies, omissions, outdated information, or incorrect recommendations. Members must independently verify all AI-generated content before utilizing it in commercial decisions. Texylon provides no warranty of accuracy, completeness, reliability, or suitability.
9.5 Verification Disclaimer
Verification by Texylon confirms only that specified information has been reviewed in accordance with Texylon’s internal procedures; it does not constitute legal certification, financial endorsement, technical auditing, product certification, quality assurance, recommendation, or a guarantee of future performance. Members must conduct their own independent verification prior to establishing commercial relationships.
9.6 Third-Party Services
The Platform may integrate with third-party services for payments, logistics, mapping, communications, analytics, cloud infrastructure, AI, identity verification, or other external functionalities. Texylon is not responsible for the availability, security, performance, privacy practices, or functionalities of these third-party services. Usage may be subject to the separate terms of the respective provider.
9.7 Platform Availability
The Platform is provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted by applicable law, Texylon disclaims all warranties, express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted access, security, accuracy, and reliability. It is not guaranteed that the Platform will operate uninterrupted, error-free, without delays, or free from security incidents or technical failures.
9.8 Limitation of Liability
To the maximum extent permitted by applicable law, Texylon, its affiliates, directors, employees, shareholders, licensors, contractors, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages. This includes loss of profits, business opportunities, goodwill, customers, anticipated savings, contracts, production, or data; business interruption; cybersecurity incidents; and reputational damage.
9.9 Cap on Liability
To the maximum extent permitted by applicable law, Texylon’s total aggregate liability arising out of or in connection with the Platform shall not exceed the total Subscription Fees actually paid by the respective Member to Texylon during the twelve (12) months immediately preceding the event giving rise to the claim. If no fees have been paid, Texylon shall have no monetary liability, unless mandatory law requires otherwise.
9.10 Force Majeure
Texylon shall not be liable for any delay or failure in performance resulting from events beyond its reasonable control, including natural disasters, war, terrorism, cyberattacks, internet/power outages, governmental actions, labor disputes, epidemics/pandemics, or failures of third-party infrastructure providers.
9.11 Member Indemnification
Members agree to defend, indemnify, and hold harmless Texylon, its affiliates, directors, employees, licensors, contractors, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, expenses, fines, and reasonable legal fees arising out of or relating to their breach of these Terms, violation of applicable law, infringement of third-party rights, false/misleading information, User Content, commercial disputes, negligent/fraudulent conduct, or misuse of the Platform.
9.12 Mitigation of Damages
Each party shall exert commercially reasonable efforts to mitigate any damages arising from disputes or incidents under these Terms.
9.13 Mandatory Consumer Rights
These Terms do not exclude or limit any liability that cannot be legally excluded or limited under applicable mandatory law. If mandatory law confers non-waivable rights upon a Member, such rights shall prevail solely to the extent legally required.
SECTION 10 – PRIVACY, DATA PROTECTION, AND CONFIDENTIALITY
10.1 Privacy Commitment
Texylon recognizes the importance of protecting personal data, confidential commercial information, and the privacy of its Members. The collection, utilization, retention, disclosure, transfer, and protection of personal data are governed by our Privacy Policy, Cookie Policy, and applicable data protection legislation.
10.2 Applicable Data Protection Legislation
Texylon processes personal data in compliance with the GDPR, the Turkish Personal Data Protection Law No. 6698 (KVKK), and other international data protection regulations as applicable. These Terms do not limit rights arising under mandatory data protection legislation.
10.3 Privacy Policy
By utilizing the Platform, Members acknowledge that they have been provided access to the Texylon Privacy Policy. The Privacy Policy is an integral part of these Terms. In the event of a conflict regarding personal data processing, the Privacy Policy shall prevail.
10.4 Commercial Information
Members may voluntarily publish commercial details, including company profiles, product catalogs, certificates, manufacturing capacities, contact/factory details, sustainability information, and marketing materials. It is the Member’s responsibility to determine which information is disclosed publicly.
10.5 Confidential Information
Members may share confidential commercial information through the Platform. Each Member agrees to maintain the confidentiality of Confidential Information received from other Members and to utilize it solely for legitimate commercial purposes. Confidential Information does not encompass information that becomes publicly available through no fault of the receiving party, was lawfully known prior to disclosure, was independently developed without reference to the disclosed information, or was lawfully acquired from another source without confidentiality obligations.
10.6 Security Measures
Texylon implements commercially reasonable technical and organizational measures to protect Platform data against unauthorized access, disclosure, alteration, loss, or destruction. However, no method of electronic transmission, cloud storage, or internet communication can be guaranteed to be completely secure.
10.7 Member Responsibilities
Members are responsible for safeguarding their Account credentials, confidential company documents, trade secrets, commercially sensitive data, employee access rights, and internal cybersecurity practices. Information that the Member is not legally authorized to disclose must not be uploaded to the Platform.
10.8 Cross-Border Data Transfer
Platform information may be processed or stored in multiple countries by Texylon or its authorized service providers. Appropriate safeguards required by applicable law are implemented for the international transfer of personal data.
10.9 Third-Party Service Providers
Texylon may engage third-party providers for cloud hosting, security, analytics, identity verification, communications, payment processing, customer support, and other operational services. These providers are provided only with information reasonably necessary to perform their services and are subject to contractual obligations as required by applicable law.
10.10 Data Retention
Texylon may retain personal data and commercial information only for the duration necessary to provide the Platform, comply with legal obligations, resolve disputes, prevent fraud, enforce these Terms, and protect legitimate commercial interests. Retention periods are detailed in the Privacy Policy.
10.11 Security Incidents
In the event of a security incident affecting the Platform, Texylon shall take commercially reasonable measures to investigate, contain, and mitigate the impact of the incident. If notification is legally required, it shall be provided within the statutory timeframe.
10.12 Confidentiality Obligations
Members shall not disclose confidential information obtained through the Platform to third parties without legal authorization. Disclosures required by law, by order of a competent court/public authority, or expressly authorized by the information owner are exempted.
10.13 Survival of Obligation
Confidentiality obligations shall continue for five (5) years following the termination of these Terms, unless applicable law or a separate written agreement requires a longer duration.
SECTION 11 – SUSPENSION, TERMINATION, AND SURVIVAL
11.1 Suspension of Services
Texylon may temporarily suspend or restrict access to the Platform, without prior notice where reasonably necessary, in the event of a Member’s breach of these Terms, failure to fulfill payment obligations, detection of fraudulent/suspicious activity, failure to meet verification requirements, provision of false/misleading information, compromise of Platform security or integrity, or where required by law/competent authorities. Suspension may apply to the entire Account or specific features.
11.2 Termination by Member
Members may terminate their Account at any time via the Platform or by submitting a written request to Texylon. Termination shall not affect accrued payment obligations, outstanding invoices, legal/confidentiality obligations, intellectual property rights, or provisions that by their nature are intended to survive. Upon cancellation of a paid Subscription, access to paid features shall continue until the end of the current billing period, unless law requires otherwise.
11.3 Automatic Renewal of Supplier Memberships
Unless canceled prior to the expiration of the current Subscription term, all paid Supplier Memberships shall automatically renew for an additional term at the pricing and terms in effect at the time of renewal. By purchasing a paid Supplier Membership, the Member expressly authorizes Texylon and its authorized payment processor to process recurring payments until the Subscription is canceled. Cancellation prevents future renewals and does not confer a right to a refund for the current period, unless mandatory law requires otherwise.
11.4 Termination by Texylon
Texylon may immediately terminate an Account in the event of fraudulent behavior, illegal activity, payment fraud, repeated violations of the Terms, intellectual property infringement, sanctions/export control restrictions, or if the Member causes serious harm to the reputation, security, or operation of the Platform. Accounts that have remained inactive for an extended period may also be terminated after reasonable notice, where appropriate.
11.5 Consequences of Termination
Upon termination, Platform access may be immediately revoked, published listings may be removed, verification status may be rescinded, messaging functionalities may be disabled, and unused features may become inaccessible. Termination shall not affect legally accrued rights and obligations.
11.6 Post-Termination Data
Texylon may retain Account data post-termination as reasonably necessary for legal compliance, tax/accounting obligations, dispute resolution, fraud prevention, Platform security, and enforcement of the Terms. Personal data deletion requests are processed in accordance with the Privacy Policy and applicable data protection legislation.
11.7 Survival of Provisions
Provisions relating to Intellectual Property, Privacy, Confidentiality, Payment Obligations, Limitation of Liability, Indemnification, Applicable Law, Dispute Resolution, and any other terms which by their nature should survive termination, shall remain in effect.
SECTION 12 – GOVERNING LAW AND DISPUTE RESOLUTION
12.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to conflict of law principles.
12.2 Amicable Resolution
Prior to initiating formal legal proceedings, the parties shall exert reasonable efforts to resolve any dispute through good-faith negotiations. This provision does not prevent either party from seeking urgent temporary legal protection or injunctive relief where necessary.
12.3 Exclusive Jurisdiction
Unless mandatory applicable law requires otherwise, the Courts and Execution Offices of Bakırköy in Istanbul, Turkey, shall have exclusive jurisdiction over any disputes, controversies, or claims arising out of or in connection with these Terms, the Platform, or the services provided by Texylon. The parties irrevocably submit to the jurisdiction of said courts.
12.4 Language
These Terms have been prepared in English for international use. In the event a translation is provided, the English text shall prevail in case of any inconsistency, unless mandatory law requires otherwise.
12.5 Statute of Limitations / Claim Period
To the maximum extent permitted by applicable law, any claim relating to the Platform must be asserted within one (1) year from the date on which the claiming party became aware, or reasonably should have become aware, of the events giving rise to the claim. If applicable law mandates a longer, non-waivable period, such period shall apply.