Privacy and Security Policy

Privacy and Security Policy

As Texylon Teknoloji Anonim Şirketi, we value your privacy and the security of your data. Therefore, we have prepared this Privacy and Security Policy ("Policy") to inform you about the data we collect, the purposes of data collection, and your rights regarding your data. This Policy is applicable solely to our website. If you do not agree to this Policy, you must discontinue using our website. All services provided via Texylon.com belong to and are operated by our company, Texylon Teknoloji Anonim Şirketi, registered at the address in Istanbul/Turkey.

Our company may collect personal data for various purposes. How and in what manner the collected personal data is obtained, and how and in what manner this data is protected, are clearly specified in our KVKK (Law on the Protection of Personal Data) clarification text. By filling out various forms and surveys on the membership, website, or mobile application, certain personal details regarding the members (such as name-surname, company information, telephone, address, or email addresses) are processed by our system in accordance with the provisions of the KVKK and legal legislation.

Our company may collect personal data for various purposes. How and in what manner the collected personal data is obtained, and how and in what manner this data is protected, are clearly specified in our KVKK clarification text. By filling out various forms and surveys on the membership, website, or mobile application, certain personal details regarding the members (such as name-surname, company information, telephone, address, or email addresses) are processed by our system in accordance with the provisions of the KVKK and legal legislation.

Our company may periodically send promotional information, details about new products, and promotional offers to its customers (solution partners and business partners). Due to the field and scope of our activity, the account managers (Super Admins) of the company accounts opened on Texylon agree to receive these communications in accordance with the terms of use.

During the approval process carried out through our software products or via SMS/email, the personal information electronically transmitted to our store by our members will not be disclosed to third parties except for the purposes and scope determined by the 'User Agreement' entered into with our Members.

Our Company records and utilizes the IP addresses of users to identify system-related issues and to quickly resolve potential problems or disputes related to the services provided. IP addresses may also be utilized to define users in a general manner and to gather comprehensive demographic information.

Our Company may use the requested information for direct marketing purposes, either by itself or in cooperation with its partners, outside the scope and purposes determined by the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our Company, information provided by the user, or information regarding transactions made through our software products may be used by our Company and its partners for various statistical evaluations, database creation, and market research without disclosing the identity of our members, even outside the scope and purposes determined by the 'Membership Agreement'.

Our Company undertakes to keep confidential information strictly private and confidential, to deem this as a confidentiality obligation, and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain, or its unauthorized use, or disclosure to a third party.

The content on our website may contain links to third-party websites, and our Privacy Policy does not apply to these websites. We assume no responsibility for such websites. You should read their privacy policies before sharing your data with third-party websites. We use the data you provide directly to create and maintain your user account, to enable you to benefit from the features on our website, and to issue invoices and provide after-sales services related thereto. The legal bases for this usage are your consent, the establishment and execution of a contract, the necessity of fulfilling our legal obligations, the necessity of data processing for our legitimate interests, and explicit provision in the laws. Your IP address is collected and stored in order to fulfill our legal obligation arising from Law No. 5651 on the Regulation of Publications on the Internet and Suppression of Crimes Committed by means of Such Publications. We store the data you share directly and indirectly during registration and membership in our systems as long as your membership to our website continues and in accordance with the periods specified by legal regulations.

We do not share your data with third parties, except for the purpose of responding to binding requests from official authorities and courts to fulfill our legal obligations.

Our website is intended to be offered to individuals aged 18 or older, and you must not use our site if you are not at least 18 years old. If we become aware that we have processed personal data of individuals under the age of 18, we will delete this personal data immediately.

We reserve the right to make modifications to our Policy at any time. When we make material changes, we will notify you accordingly.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop from our shopping websites. Your credit card information is not stored in our system.

There are two things you should look for to understand that you are on a secure site when entering the transaction process. One of them is a key or lock icon located at the bottom line of your browser. This indicates that you are on a secure web page and all your information is protected by encryption. This information is used only as part of the sales transaction process and in accordance with your instructions. The information regarding the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for inquiry. If the usability of the card is approved, the transaction proceeds. Since no information regarding the card can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.

The security of payment/billing/delivery address information of orders placed online with a credit card is audited by our company against Credit Card Fraud. Therefore, for customers ordering from our shopping sites for the first time to reach the supply and delivery stage of their orders, the accuracy of financial and address/phone information must first be confirmed. If necessary, the credit card holder customer or the relevant bank is contacted to verify this information.

Only you can access and modify all the information you provide during registration, unless you authorize someone else. However, while Users registering to the system can register themselves, they may subsequently authorize the Super Admin and/or third parties authorized by the Super Admin may also add to the system. If you keep your user login information secure, it is not possible for others to access and modify your information. For this purpose, transactions are carried out within a 128-bit SSL secure area during membership processes. This system is an unbreakable international encryption standard.

Internet shopping sites that feature an information line or customer service and specify a clear physical address and telephone details are preferred more today. In this way, you can obtain detailed information about any issues on your mind and gain sounder information regarding the reliability of the company offering online shopping services.

Note: We recommend paying attention to the inclusion of the company's full address and telephone number on internet shopping sites. If you plan to shop, write down all the telephone/address details of the store/software where you purchased the product before conducting your transaction. If you are not confident, verify by calling before making the purchase. All the information about our company and our company location are specified on all online shopping sites belonging to our company.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our company may provide links to other sites within the website or mobile application. Our company bears no responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on the site belonging to our company are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement relate only to the use of our Store and do not cover third-party websites.

EXCEPTIONAL CASES

In the limited circumstances specified below, our Company may disclose user information to third parties outside the provisions of this 'Privacy Policy'. These limited situations include;

1. To comply with obligations imposed by current and active rules of law issued by competent legal authorities such as Laws, Decree Laws, Regulations, etc.;

2. To fulfill and implement the requirements of the 'Membership Agreement' and other contracts entered into by our company with users;

3. When information about users is requested for the execution of an investigation or inquiry duly conducted by a competent administrative and judicial authority;

4. Cases where it is necessary to provide information to protect the rights or security of users.

EMAIL SECURITY

Never write your credit card number or passwords in the emails you send to our Customer Services regarding any of your orders. Information contained in emails may be viewed by third parties. Our company cannot guarantee the security of details transmitted from your emails under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their usage of the website by utilizing a technical communication file (Cookie). The aforementioned technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preference settings about the site.

The technical communication file helps to obtain statistical information regarding how many people visit the site, for what purpose and how many times an individual visits the site, and how long they remain on the site, as well as helping to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your email. Most browsers are initially designed to accept the technical communication file, but users can change the settings to prevent the arrival of the technical communication file or to display a warning when the technical communication file is sent.

Our company may modify the provisions of this 'Privacy Policy' at any time by publishing them on the site, sending an email to users, or publishing them on its site. If the provisions of the Privacy Policy are modified, they shall enter into force on the date of publication.

For any questions and suggestions regarding our privacy policy, you can send an email to info@texylon.com. You can reach our Company using the contact details below.

Company Title: Texylon Teknoloji Anonim Şirketi
Address: Istanbul/Turkey
Email: info@texylon.com